Have a question, need a hand with an order, or just want a recommendation? We’re here to help — and a real person will always reply. We do our best to answer every message within 24 hours.
Get in touch
Email: info@lumuras.com
Phone: +44 7882 748811
Address: Unit 32a, 355 Birmingham Road, Bromsgrove, B61 0DD, United Kingdom
Availability
Monday – Friday: 9:00 – 17:00 (GMT)
Saturday and Sunday: Closed
We do our best to answer emails within 24 hours.
We accept American Express, Apple Pay, Diners Club, Discover, Google Pay, Maestro, Mastercard, PayPal, Shop Pay and Visa. Every payment is processed securely.
We offer free shipping on every UK order. Handling takes 1–2 business days and delivery typically takes 8–12 business days in total. For full details, see our Shipping Policy.
You have 30 days from the day you receive your order to return items, whether they’re defective or not, with no restocking fees. Just email us and our team will guide you. Full details are in our Refund Policy.
Not yet — for now, we ship exclusively within the United Kingdom.
Once your order has shipped, we’ll email you a tracking number. You can follow your parcel at any time using our Track Your Order page.
Free UK delivery
On every order, with no minimum spend.
30-day returns
Return any item within 30 days, defective or not.
Friendly UK support
Real people, replying within 24 hours.
Secure payments
All major cards and wallets, processed securely.