Terms of service

Last updated: 21 June 2026

These terms set out the basis on which you can use our website and buy from Lumuras. By browsing our store or placing an order, you agree to these terms. Please read them carefully.

About us

Lumuras is a trading name of TRUVIAN LTD, a company registered in England and Wales. Our company details and contact information are at the bottom of this page.

Using our website

You may use our website for lawful purposes only. You agree not to misuse the site, attempt to gain unauthorised access, or do anything that could damage or disrupt it.

Products, pricing and availability

We do our best to describe and picture our products accurately. Minor variations in colour or finish can occur, particularly with lighting and screen settings.

All prices are shown in GBP (£) and include any UK taxes due. We try to keep pricing and availability up to date, but errors can occasionally happen. If we discover an error in the price or description of an item you’ve ordered, we’ll let you know and give you the option to continue at the correct price or cancel.

Placing an order

When you place an order, you’ll receive an email confirming we’ve received it. This confirmation is an acknowledgement, not acceptance of your order. A contract between us is formed only when we dispatch your goods. We reserve the right to decline or cancel any order — for example, if an item is unavailable or we suspect fraud.

Payment

Payment is taken at the time you place your order, through our secure payment providers. By submitting an order, you confirm that you’re authorised to use the payment method provided.

Delivery

We ship within the United Kingdom only. Delivery is covered by our Shipping Policy. Risk in the goods passes to you on delivery.

Returns and refunds

Your right to cancel, return items and receive refunds is covered by our Refund Policy, which reflects your rights under UK consumer law.

Intellectual property

All content on this website — including text, images, logos and design — belongs to us or our licensors and is protected by law. You may not copy, reproduce or use it without our permission.

Our liability

We don’t exclude or limit our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, or for fraud. Nothing in these terms affects your statutory rights as a consumer. Subject to this, we’re not liable for losses that weren’t reasonably foreseeable.

Changes to these terms

We may update these terms from time to time. The version that applies to your order is the one in place when you place it.

Governing law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the courts of England and Wales.